Frequently Asked Questions
Everything you need to know about your magical beauty transformation.
How do I clean my Magic Brush to maintain its quality?
To keep your bristles soft and effective, we recommend cleaning them weekly with a mild brush cleanser or baby shampoo. Gently swirl the brush in lukewarm water, rinse thoroughly, and lay flat to air dry.
What is your shipping policy for international orders?
The Magic Brush ships worldwide! International orders typically arrive within 7-14 business days. Please note that customs fees or import duties may apply depending on your country's regulations.
Are your products cruelty-free and vegan?
Yes, absolutely. We pride ourselves on being 100% cruelty-free. All our brushes are crafted with premium synthetic fibers that mimic natural hair without harming any animals.
What happens if my order arrives damaged?
We stand by our quality. If your items arrive damaged, please email our support team with a photo of the product within 48 hours of delivery, and we will send a replacement immediately at no extra cost.
Can I return my purchase if I change my mind?
We offer a 30-day return policy for unused and unopened products in their original packaging. For hygiene reasons, we cannot accept returns on brushes that have been used.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a seamless and secure checkout experience.